Terms of Service
1. Introduction
Welcome to ECOMOSMO LTD. These Terms of Service govern your use of our website and the digital services we provide.
ECOMOSMO LTD is a digital services company offering website design and development, e-commerce solutions, branding, and digital marketing services.
In these terms, “ECOMOSMO,” “we,” “us,” and “our” refer to ECOMOSMO LTD. “You” and “your” refer to any individual or business using our website or engaging our services.
By using our website or purchasing our services, you agree to these Terms of Service. If you do not agree, please refrain from using our services.
2. Our Services
ECOMOSMO LTD provides digital services that may include:
- Website design and development.
- E-commerce website creation and setup.
- Website maintenance and technical support.
- Branding and visual identity services.
- Search engine optimisation (SEO).
- Digital marketing and online growth strategies.
- Other related digital services agreed upon with clients.
The specific scope, deliverables, pricing, and timeline of each project will be agreed upon separately with the client.
3. Client Responsibilities
Clients agree to provide accurate information, necessary materials, timely feedback, and reasonable cooperation required to complete their projects.
Clients are responsible for ensuring that any content, images, trademarks, or other materials they provide are legally authorised for use.
Delays caused by missing information, approvals, or materials may affect project timelines.
4. Pricing and Payments
Our fees will be communicated to clients before work begins and may be outlined in a quotation, proposal, invoice, or service agreement.
Unless otherwise agreed in writing, payment terms will be those stated on the relevant invoice or proposal.
We reserve the right to pause work when payments are overdue. Any additional work outside the agreed project scope may incur additional charges, which will be communicated to the client in advance.
5. Project Timelines and Revisions
Estimated project timelines will be communicated before work begins. These are estimates and may change due to project complexity, client feedback, third-party services, or circumstances beyond our reasonable control.
The number of revisions included in a project will be specified in the relevant proposal or agreement. Additional revisions or changes outside the agreed scope may incur extra fees.
6. Intellectual Property
Unless otherwise agreed in writing, clients retain ownership of the original materials they provide to us.
Ownership and usage rights for custom work created by ECOMOSMO LTD will be specified in the applicable project agreement. Where ownership transfer is agreed, it may be subject to full payment of all outstanding fees.
We retain ownership of our pre-existing tools, methods, frameworks, templates, and other materials used to deliver our services.
Third-party software, fonts, images, plugins, and other licensed materials remain subject to their respective licence terms.
7. Website Use and Acceptable Conduct
You agree not to use our website or services for unlawful activities, fraud, infringement of intellectual property rights, distribution of malicious software, or any activity that could harm our systems or other users.
We reserve the right to restrict access to our website where reasonably necessary to protect our business, users, or systems.
8. Third-Party Services
Our projects may involve third-party platforms and services, including website hosting providers, e-commerce platforms, payment processors, advertising platforms, and software providers.
These services are governed by their own terms and policies. ECOMOSMO LTD is not responsible for third-party outages, changes, decisions, fees, or failures beyond our reasonable control.
We cannot guarantee the continued availability, performance, or policies of any third-party service.
9. Confidentiality
We will take reasonable steps to protect confidential business information shared with us during a project.
Clients agree not to disclose our confidential business information, pricing arrangements, or proprietary materials to unauthorised parties.
These obligations do not apply to information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law.
10. Privacy and Data Protection
We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable data protection laws.
We use personal information where necessary to respond to enquiries, provide services, manage client relationships, and fulfil our legal obligations.
Where our services involve processing personal data on behalf of a client, additional data processing terms may apply.
11. Cancellations and Termination
Either party may terminate a project in accordance with the applicable project agreement.
If a project is cancelled, the client may be responsible for fees for work already completed, approved expenses, and other amounts payable under the agreed terms and applicable law.
We reserve the right to suspend or terminate services where a client materially breaches these terms, fails to make required payments, or uses our services unlawfully. Where appropriate, we will provide notice and an opportunity to resolve the issue.
Any rights or obligations that should reasonably continue after termination will remain in effect.
12. Disclaimers
We aim to deliver professional, reliable digital services. However, we do not guarantee specific business outcomes, including sales, revenue, search engine rankings, advertising performance, website traffic, or customer acquisition.
Results may depend on factors outside our control, including market conditions, competition, platform algorithms, advertising budgets, and client implementation.
Nothing in these terms excludes any guarantee, right, or remedy that cannot legally be excluded under applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, ECOMOSMO LTD will not be liable for indirect or consequential losses, loss of profits, loss of business opportunities, or loss of data arising from the use of our services.
We will not be responsible for losses caused by circumstances beyond our reasonable control or by third-party services, except where liability cannot legally be excluded.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
Where legally permitted, our liability will be proportionate to the circumstances and the services provided under the relevant agreement.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, or legal obligations.
The latest version will be published on our website with an updated revision date. Changes will apply prospectively, subject to any applicable legal requirements and existing contractual commitments.
15. Governing Law
These Terms of Service are governed by the laws of England and Wales, subject to any mandatory legal protections that apply to the client.
Disputes arising from these terms will be handled by the courts of England and Wales, where they have jurisdiction, subject to any mandatory rights or jurisdictional rules that apply.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Company name: ECOMOSMO LTD
Website: ecomosmo.co.uk
Email: support@ecomosmo.com
Registered office: 128, City Road, London, EC1V 2NX, UNITED KINGDOM
